COMES WITH FREE PRIMO GRILL COVER - LIMTED TIME
Primo Oval XL Charcoal Smoker Grill offers you an unparalleled experience in kamado-style charcoal cooking. Here’s why:
Versatile Cooking Options: The distinct oval shape of the Primo Oval XL allows for both direct and indirect heat cooking. This versatility expands your grilling possibilities compared to other kamado-style grills.
Construction and Design: Made in the USA, the Primo Oval XL is crafted from premium grade Primo SuperCeramics coated with a protective, lead-free, and scratch-resistant porcelain glaze. This ensures durability and long-lasting performance.
Cooking Performance: With a cooking surface of 400 square inches, the Primo Oval XL efficiently retains and evenly distributes heat. This is crucial for maintaining consistent temperatures whether you're smoking meat at low temperatures or searing at high heat (180°F to over 500°F).
Ease of Use: Features like easy to clean and reversible stainless steel cooking grates, a 6-position cast aluminum chimney cap, a 5-position stainless steel lower vent door, and an easy-to-read thermometer ensure precise temperature control.
Innovative Features: The 2021 model includes enhancements like the easy lift-and-lock hinge system, requiring 70% less force to open compared to previous models. The cool touch handle with integrated retaining clips and the soft-close felt gasket protect the ceramic and make lid operation smooth.
Weather Resistance: The chimney cap includes a hood to keep out rain, allowing for all-weather grilling.
Accessories and Flexibility: A wide range of accessories complement the unique oval shape, giving you flexibility in cooking a variety of delicious meals.
Choosing a Primo Oval XL is not just about buying a grill; it’s a decision to invest in quality craftsmanship, versatility, and a superior cooking experience that you won’t regret.
| Class | Premium |
| Fuel Type | Charcoal |
| Collection | Oval XL |
| Configuration | Built-In |
| Exterior Material | Ceramic |
| Primary Color | Black |
| Kamado Thickness | 3/4" |
| Cooking Grate Material | Stainless Steel |
| Cooking Grid Dimensions | 25 X 18 1/2" |
| Total Grilling Area | 400 Sq. Inches |
| Burger Count | 20 |
| WiFi/Bluetooth Enabled | None |
| Grill Lights | None |
| Spring Assisted Hood | No |
| Cooking Grid Type | Split |
| Thermometer | Analog |
| Made In USA | Yes |
| Commercial-Grade Multi-User | No |
| Marine Grade | No |
| Fire Grate Material | Cast Iron |
| Band Material | Steel |
| Hinge Material | Steel |
| Width | 28" |
| Depth | 21.5" |
| Height | 27.5" |
Primo Grills instructions/Quick start Guide
All Primo ceramic parts are warrantied, to the original purchaser, by a Limited Lifetime warranty and are backed by a twenty (20) year guarantee. All metal parts (excluding cast-iron parts) are warrantied for five (5) years. All cast-iron parts, valves and knobs, and all other parts and accessories are warrantied for one (1) year. The thermometer and felt gaskets are warrantied for thirty (30) days. The warranty is limited to the repair or replacement of any parts which, under normal use, Primo determines, after reasonable examination, to be defective. Labor is not included.
At Fireplace Bros we know that things happen, that's why we're happy to offer our customers our 30-Day No Hassle Returns/Exchange Policy. If a customer needs to return an item for ANY reason, they're able to do so within 30-days, just pay return shipping & restocking fee. It's as simple as that.
All returns are subject to a 15% restocking fee based on the condition of the product upon completion of the return.
Customers must reach out to Fireplace Bros in order to arrange the return, and to obtain a return authorization number. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund (we have to check to make sure the item is in good working order and there are no signs of product damage). Once your return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within three days to three weeks pending your payment method and/or your bank's policy.
Products eligible for return/exchange must be like new, undamaged, and must contain all original product packaging and accessories.
If a product exhibits visible signs of wear and use or is missing items, to the extent that Fireplace Bros will no longer be able to re-sell the product as a "new" item, the returned product will be classified as a refurbished unit and a 40% restocking fee will be applied.
In the unlikely event that your product you ordered arrives damaged, you have two options of a return, item for a replacement or a full refund. We will of course ensure you are not responsible for shipping costs to replace or return your product.
This is as long as you report the damage issue within 24 hours and make a note on the freight delivery receipt that the item is damaged.
To report your damage,
Please take pictures of the damaged item(s) and the box with the shipping label visible and email them to us: fireplacebros@gmail.com within 24 hours after your delivery.
We ask that you take a picture and inspect the packaging of the item before you accept the item from the carrier. It is obligated to make a note on the delivery receipt if you find any problems or damage to the packaging prior to the delivery agent leaving. This may visible damage like pallet breaks or shrink wrap torn or visible damage easily seen.
PLEASE DO NOT SIGN the delivery slip until items have been inspected.
LOST PACKAGES
We recommend tracking the shipping of your order. In the unlikely event that your package says it has been delivered with the carrier and you have not received your product. Please be sure to report the lost package to us within 2-7 days after the tracking status shows delivered with the carrier.
If reported after the time frame mentioned, Fireplace Bros will not be responsible for any missing claims past the time frame.
If you are missing the product, please email us at fireplacebros@gmail.com
WHAT TO DO IF DAMAGED
-If there seems to be visible signs of damages to the packaging, please refuse the shipment or write "Damaged" on the delivery receipt, then sign.
- If you don't have a chance to open the box and thoroughly check, write "Subject to concealed damage" on the delivery receipt, then sign.
Fireplace Bros shall not be responsible for the replacement of damaged or cost of repairs if there is no written notation about the damage on the freight delivery receipt or if the damage was reported after 24 hours of the delivery.
MISSING ITEMS
Please notify or email us at fireplacebros@gmail.com within 24 hours of product delivery if items are missing or product is missing.
CUSTOM ORDERS
All custom orders are final sale and cannot be returned or refunded. Because these products are made specifically to your specifications, they cannot be resold or restocked. Please review all custom order details carefully before placing your order.
YOUR OWN CARRIERS
Fireplace Bros will not be responsible if you decide to use your own freight forwarder to ship your product. If you decide to export it, we will also not be responsible. We shall also not be mentioned in any export documentation.
Fireplace Bros will not be responsible for providing any replacement or refund for any damaged or defective items if using your own carriers.
At Fireplace Bros, we are not the manufacturers — instead, we partner directly with a wide range of trusted brands to bring you their premium products. By working closely with these brands, we’re able to offer exceptional deals and value you won’t find with most retailers.
Please note that warranties vary by brand, as each offers its own coverage and terms. Below, you’ll find the warranty details provided by our brands.
Click here for The Outdoor Plus Warranty
Click here for Modern Flames Warranty
Click here for The Bio Flame Warranty
On time delivery. Best of all the fireplace looks beautiful in my living room.
The sizing was perfect for us not too big nor small. Sits right under our TV and makes it look much better
We had purchased our electric fireplace for our rental a while back and it has been amazing so far. We get so many compliments for how it stands out!
I really wasn't expecting the sound to be so real. My family also feels much safer having this one rather than our old wood one.
The over all experience was stellar! From ordering to shipping and performance!!!
We are a leading U.S. company specializing in fireplaces, fire pits, and premium heating essentials. Our top priority is taking care of our customers. With us, you can shop with confidence knowing we guarantee the support, guidance, and peace of mind you need every step of the way.
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