Warranty
At Fireplace Bros we are not the brands themselves. We offer many brands and their products. Working with brands directly, Allows us to give you amazing and better deals than most.
Although, Warranties may vary as brands may offer different types of warranties. Below are the warranties listed by our brands!
UNDER SAME COMPANY
AMANTII
Click here for Amantii Warranty
SIERRA FLAME
Click here for Sierra Flame Warranty
REMII
Individual Companies
THE OUTDOOR PLUS
Click here for The Outdoor Plus Warranty
MODERN FLAMES
Click here for Modern Flames Warranty
THE BIO FLAME
The Bio Flame offers a 5-year warranty from the date of purchase on all operation-related functions of the fireplaces. The warranty does not cover any product damage that occurred during shipping or was caused by improper product handling or installation.
The warranty does not cover chips, scratches, and glass breaks. For items damaged upon arrival, please refer to our Return Policy section for defective or damaged merchandise.
Items that are deemed (un-fixable) will be replaced with the same or similar model.
Warranty will be applied on presentation of a dated receipt and is strictly limited to factory service repair of the piece or pieces that are found to be defective.
Installation costs will not be reimbursed as damages for any reason whatsoever.
The manufacturer will not be held responsible for any incidental or consequential defects, on goods or individuals.
The warranty will not be applied if devices have been subjected to abnormal use or if used under other conditions than the intended ones.
The warranty will not apply in case of deterioration or accident due to negligence, or damages caused by failing to maintain and service the device or resulting from an alteration of material.
LITEDEER HOMES
Warranty Period: Two Year
Cover Products : Litedeer Homes Smart Control Electric Fireplace
Latitude Built-in Linear Electric Fireplace Series
Latitude II Smart Push-in Electric Fireplace Series
Gloria II Smart Recess and Wall Mounted Series
LiteStar Smart Electric Fireplace Inserts Series
For Service or Repair:
Always contact an authorized dealer or local licensed electrician. To find a dealer for help, Please visit www.litedeerhomes.com.
Product Registration:
You can register your product at www.liteedeerhomes.com/support
or email to support@litedeerhomes.com
or by completing and mail the product registration form included with the unit.
Fill in the Installation date, Model and Series number of the Unit in the space provided below and retain for your records.
